Refund policy

Refund Policy of Travel – 57 Heritage Tourism LLC Full Refund Eligibility:
  • Cancellations or amendments made at least 24 hours before the tour departure qualify for a full refund.
  • Cancellations made within 24 hours of the tour departure are not eligible for a refund.
  • Failure to join the tour, joining after departure, or leaving before its completion voids any refund.
Weather and Operational Delays:
  • In cases of inclement weather, guests will be offered either a full refund or an alternative booking date. No refunds are provided for reasonable delays, curtailments, or changes to a trip due to weather conditions or mechanical failures
Tour Minimums:
  • Tours require a minimum number of guests to operate and are subject to change. If a tour is canceled due to not meeting these numbers, guests will receive an alternative
    option or a full refund.
Payment and Refund Processing:
  • Payments are accepted online via Visa and MasterCard in AED. Refunds are processed through the original mode of payment.
Governing Law:
  • Any disputes arising out of or related to this website shall be governed by the laws of the UAE.